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Returns & Exchanges
At Renova Be, we want you to be completely satisfied with your fashion selection. If your purchase isn't quite right, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains perfect.
Return Process
- 1.Initiate Your Request
Log into your Renova Be account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.